
FAQ
Frequently Asked Questions
Do you offer wholesale:
If you have retail presence and are interested in carrying our products, please sign up for wholesale HERE
Do you accept EBT?
Unfortunately, we cannot accept EBT as a form of payment.
How can I cancel my order?
Email support@newmunchies.com with a cancellation request and submit it with your order number. We will do our best to process the cancellation and issue you a full refund ASAP.
NOTE: We cannot cancel your order if it has already been shipped out.
How long does shipping take?
Shipping times vary based on your location but normally ranges from 1-5 days (<1-2 business days for processing + 1-3 shipping days). Please note we do not process orders on weekends or national holidays.
The average time from the time you place your order to the moment it is delivered to your door is 3-4 business days. Most carriers do not deliver on weekends.
Processing times may be longer during peak times such as holiday season.
What shipping options are available?
We offer USPS and UPS shipping services. These will be shown at checkout depending on your destination.